Yes, we must be notified of a cancellation at least 24 business hours in advance. If you cancel with less than 24hrs notice you will be charged a 20% fee based on your cleaning rate. Also, if your next cleaning requires more time than usual we may charge a higher rate to cover that additional time. We recommend all our customers carefully read our We follow all of the government recommendations as laid out by Rescheduling Policy here.
Is there a last minute cancellation fee?